KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

FiOS Login Page: How to change or recover your password?
Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.
FiOS Tutorials
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FiOS Login Page: How to change or recover your password?
Preview
Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.
FiOS Monitoring List: How to add and remove units?
Preview
To start tracking vehicles you need to add them to the worklist. See how to do it manually and automatically in the FiOS fleet management system. Plus, learn to quickly clear your monitoring list without deleting units from the system.
FiOS Monitoring List: How to detect vehicles' motion state?
Preview
See how to quickly detect if your vehicle is moving, stationary, or idling with the engine "On".

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FiOS Maps: How to use GPS maps for vehicle tracking?
Preview
Most frequent questions about GPS maps answered in 1 minute.

- What objects can you control on the map?
- How to select between OSM, WebGIS, and connect Google Maps?
- How to navigate, resize, zoom the map?
HAZER Tutorials
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HAZER: How to create a monitoring Dashboard?
Preview
HAZER IoT platform allows managing thousands of sensors on a single Dashboard.

This video explains how to create the Dashboard and adjust it to your screen for convenient sensor monitoring.

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HAZER: How to create a new user?
Preview
HAZER is the IoT platform to track sensors and counters. You can monitor thousands of sensors of any type on your laptop in real-time. To work with such volumes of IoT data efficiently, you will need a proper user hierarchy. This video explains:

- How to create a new user?
- The difference between manager and operator user types.
- Which user settings are important to keep HAZER running smoothly?

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HAZER: How to create sensor widgets?
Preview
HAZER is the IoT platform to track sensors and other IoT devices on your laptop or smartphone.

HAZER displays each sensor as a colored widget. It shows real-time sensor values and changes color if critical variations or deviations from the norm occur.

This video explains how to:

- Create widgets of various types.
- Properly configure the sensors.
- Organize the HAZER Dashboard to track multiple sensors.
- Monitor sensors via charts and graphs.

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HAZER: How to organize widget view?
Preview
HAZER is the IoT platform to monitor sensors, counters, and other IoT devices installed in vehicles and buildings. HAZER displays sensors on the Dashboard as widgets of different types.

This video explains how to organize the widgets on HAZER Dashboard:

1. Resize and move them
2. Interact with the map widget

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EPORT Tutorials
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EPORT: How to create a partner on your account?
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EPORT helps to build a delivery ecosystem and build a control center for all 3PL activities. 3PL service providers, carriers, and customers can work in a single system and make all the associated processes transparent.

This video tells how to create a partner on EPORT. It can be a customer, supplier, or any other user. You will learn how to:

- Add a partner with detailed descriptions and contact information.
- Manage event-based notifications for the partner.

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EPORT: How to create a transport product in the 3PL software?
Preview
EPORT is a platform where a 3PL service provider can manage fleets, customers, orders, and billing throughout the logistics chain.

This video shows how to create a transport product – anything that a customer wants to transport using 3PL services. You will see:

- What do the products look like in the system?
- How to manage transport products?
- Which parameters are necessary for proper order delivery and distribution within the 3PL network?

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EPORT: System login and interface overview
Preview
EPORT is the delivery ecosystem that unites 3PL service providers, carriers, and their customers in one platform. It allows taking full-chain logistics under control on your laptop.

This video explains how to login into the system and guides you through the core modules of the EPORT.

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EPORT: How to set trip date and time based on order date?
Preview
EPORT is the platform to manage 3PL operations. It allows controlling delivery orders, carriers, customers, drivers, and transport in a few clicks.

In EPORT, among other things, you have the list of orders. For each, you can plan trips and assign vehicles from available carrier fleets.

This video explains how to create such a trip and set its date and time based on the order date.

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GOFER Tutorials
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GOFER: How to use the mobile app for dispatchers?
Preview
GOFER is an Uber-like platform for company transport and business ride management. It comprises a web version and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for dispatchers:

✅ View all trip requests approved by a manager;
✅ Check the trip details and assign a vehicle to it;
✅ Edit the requests subject to the emerging requirements.

Need more information? Request a live demo on https://www.kloudip.com/gofer

Check out other tutorials on our eLearning portal:
https://bit.ly/3sq65Yz

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GOFER: Run reports
Preview
GOFER is an Uber-like software serving corporate fleets. It simplifies company car management and enhances fleet utilization rate.

- Simple car booking
- Fleet efficiency analytics
- Payment and expense management
- Employee monitoring

This video explains how to generate reports on your business rides, including:

- Reports on all vehicle requests – completed, canceled, abandoned
- Analytics for certain time intervals
- Detailed configuration of reports

Need more information? Request a live demo via the chat in the lower right corner.

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GOFER: Manager approval for trip requests
Preview
GOFER is the software to manage business rides and employee transport. It simplifies the life of all users and managers of the company cars:

- One-click car booking for employees
- Car usage analytics for fleet managers and dispatchers
- Payments per miles and trips for drivers
- Employee work time monitoring outside the office for managers

This video explains how GOFER can help managers control their employees in business trips:

- Confirm or reject car requests
- View business trip details
- Add comments to each trip

Need more information? Request a live demo via the chat in the lower right corner and or learn more on https://www.kloudip.com/gofer.

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GOFER: How to use the mobile app for drivers?
Preview
GOFER is an Uber-like platform designed to manage company transport and business rides remotely. The solution comprises a web interface and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for drivers:

✅ Log in to the app;
✅ View driver profile, trip requests, and earnings;
✅ Receive new requests from employees;
✅ View routes to the destination;
✅ Communicate with passengers and rate them at the end of the trip;
✅ Confirm or reject trips;
✅ Change trip statuses – waiting for a passenger, on the way, etc.;
✅ Log additional expenses, like highway tickets or emergency maintenance;
✅ Track driver earnings for any period.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a free trial for your company:

Need more information? Request a live demo on https://www.kloudip.com/gofer

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